Kodi Chizindikiro cha Utumiki Ndi Chiyani?

Chizindikiro cha Service Level

Kuyamba:

A Service Level Indicator (SLI) ndi mtengo woyezeka womwe umalola mabungwe kuyang'anira ndi kuyang'anira momwe ntchito zikuyendera bwino komanso moyenera. Nthawi zambiri zimagwirizanitsidwa ndi ntchito kapena njira inayake, monga chithandizo chamakasitomala kapena kasamalidwe kazinthu za IT. Ma SLI amapereka chidziwitso chofunikira cha momwe njira zimamalizidwira mwachangu, ngati makasitomala akukhutitsidwa ndi zomwe akumana nazo, komanso ngati zolinga zautumiki zakwaniritsidwa.

 

Kufotokozera Mametriki Ofunika Kwambiri:

Zochita zazikulu zomwe zimagwiritsidwa ntchito poyesa ma SLI nthawi zambiri zimaphatikizapo nthawi yoyankha, kupezeka, kupititsa patsogolo, ubwino wa ntchito, mtengo wamtengo wapatali komanso kukhutira kwa makasitomala. Nthawi yoyankhira ndi nthawi yomwe imafunika kuti pempho lichitidwe ndikukwaniritsidwa. Kupezeka kumatanthauza kuthekera kwa kachitidwe kopezeka ndi kupezeka nthawi zonse. Kupititsa patsogolo kumayesa kuchuluka kwa zopemphazo pa nthawi yoperekedwa. Ubwino wa ntchito ndikuwunika kutengera kulondola, kusasinthika komanso kudalirika kwadongosolo, ndiye kuti kukhutira kwamakasitomala kumayesa momwe makasitomala amakhutidwira ndi zomwe akumana nazo. Pomaliza, kugwiritsa ntchito bwino ndalama kumayesedwa poyesa mtengo wokhudzana ndi kukwaniritsa kapena kupitilira miyezo kapena zofunika zomwe zidakonzedweratu.

 

Kukhazikitsa ma SLI:

Ma SLI amatha kukhazikitsidwa m'njira zosiyanasiyana kutengera zomwe ma metric ayenera kuyang'aniridwa. Mwachitsanzo, nthawi yoyankhira ikhoza kuyang'aniridwa pogwiritsa ntchito kuyang'anira magalimoto zida zomwe zimayezera kuchedwa kapena liwiro; kupezeka kumatha kutsatiridwa kudzera pakuwunika kwanthawi yayitali software kuonetsetsa kuti machitidwe azikhalabe pa intaneti; zotulukapo zitha kuwerengedwa katundu kuyezetsa; khalidwe la utumiki akhoza kuyesedwa ndi ntchito benchmarking; kukhutira kwamakasitomala kungayesedwe pofufuza makasitomala kapena kuwunika mayankho; komanso kutsika mtengo kumatha kutsatiridwa poyang'anira kagwiritsidwe ntchito ka zinthu.

 

Ubwino wa SLIs:

Ma SLI amapereka mabungwe chidziwitso chofunikira pakuchita ntchito ndi njira zawo. Potsata zizindikiro izi, mabizinesi amatha kuzindikira madera omwe akufunika kuwongolera ndikuchitapo kanthu kuti awonetsetse kuti ntchito zikukwaniritsidwa kapena kuwongolera nthawi zonse. Ma SLI atha kugwiritsidwanso ntchito kuwongolera ndalama powonetsetsa kuti zinthu zikugwiritsidwa ntchito moyenera. Pomaliza, amathandizira mabizinesi kuyang'anira momwe makasitomala amakhutidwira kuti athe kumvetsetsa zomwe makasitomala amayembekezera kuchokera kwa iwo ndikuthana ndi zovuta zilizonse mwachangu.

Ndi Zowopsa Zotani Zosagwiritsa Ntchito SLI?

Choopsa chachikulu cha kusagwiritsa ntchito SLI ndikuti mabungwe sangathe kuzindikira zovuta zogwirira ntchito panthawi yake. Popanda deta yomwe yasonkhanitsidwa ndi SLIs, zingakhale zovuta kufotokoza madera omwe akufunikira kusintha kapena kudziwa ngati magawo a ntchito akukwaniritsidwa. Kuphatikiza apo, kulephera kuyang'anira kuchuluka kwa kukhutira kwamakasitomala kungayambitse makasitomala osakhutira ndikutaya ndalama pakapita nthawi. Pomaliza, kusagwiritsa ntchito zinthu moyenera kumatha kuwonjezera ndalama zosafunikira ndikuchepetsa phindu.

 

Kutsiliza:

Ma SLI ndi ofunikira kwa mabungwe omwe amafunikira kutsatira ndikuyesa momwe ntchito zawo zimagwirira ntchito kuti zitsimikizire kuti akwaniritsa zomwe makasitomala awo amayembekezera. Pogwiritsa ntchito miyeso yofunika kwambiri, monga nthawi yoyankhira, kupezeka, kupititsa patsogolo, ubwino wa ntchito, mtengo wamtengo wapatali komanso kukhutira kwamakasitomala, ma SLI amapereka chidziwitso chofunikira cha momwe ntchito zikuyendera. Chifukwa chake, kugwiritsa ntchito ma SLI ndi njira yabwino yowunikira ndikuwongolera magawo a ntchito kuti muwonjezere zopezeka ndikusintha zomwe kasitomala amakumana nazo.